Introduction

BGS has 17 years experience working on gameroom furniture. We can service practically anything: Pool tables, shuffleboards, poker tables, arcades, pinballs, etc. Based out of San Antonio, owner Chris Moreno and crew will personally care for your furniture. We love pool tables, pets and our customers in that order. Trust us today and ask any questions, we will happily provide answers and guidance so that you can move forward.

Credentials

• Background Check

  • Christopher Moreno
  • Completed on 2/17/2025

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  • We offer discounts, no fees on service, taxes on taxable items only.
• What is your typical process for working with a new customer?

  • Speak with customer, select services needed and provide a standard quote. Then we get you on schedule and get the job done. Seamless and efficient work to help ease the stress of moving, servicing your furniture.
• What education and/or training do you have that relates to your work?

  • 13 Years as lead at Billiard Factory, servicing/delivering new pool tables, shuffleboards, arcades, pinballs, etc. 5 years in July owning BGS.
• How did you get started doing this type of work?

  • I was hired with Billiard Factory in 2019. 1000 jobs yearly for over 13 years.
• What types of customers have you worked with?

  • We work will all customers whether it be residential settings or commercial our customer service is outstanding!
• Describe a recent project you are fond of. How long did it take?

  • We refelt pool tables and make them look great again. Refelt jobs take about two hours to complete. We also check all slates to ensure level before reassembling.
• What advice would you give a customer looking to hire a provider in your area of work?

  • Call around and ask questions. Mostly all of the businesses that service pool tables will be strait up with you. No need for deposit, you can reuse cloth during move, make sure your rubber on rails is not hard, move jobs are usually completed in one day.
• What questions should customers think through before talking to professionals about their project?

  • Research before you hire, research furniture before you purchase, give us a shout with any questions.